Customer Review

Last time I am using your service. I fill in choosing Australia as my home country & your site does not pass this onto your driver whom you did not give my number or email to. Ripped me off charging another 50 pounds after starting with 60 pounds to get the driver back. He had tried ringing repeatedly the controller. The flight did not land at the time you claim it did due to fog, baggage took ages to come out. It took me ringing x4 time to get picked up. The same happened the last time 3 months ago when I booked. Don’t pretend to operate a pick up at Heathrow when you can’t email or Whatapps the customer when I give you the details you need. I will be providing as poor a review on TripAdvisor & elsewhere as I can. I am a regular visitor to London - as I said total rip off. It was not your driver’s fault he tried to do everything

Great service, very clean car, extremely friendly driver, driver came 10 mins before, very pleased as they keep me informed with text message - very happy, nice to have regents cars on our high street, cheers.

nice driver, very good

Thanks for the great service, will use you again for the return trip....thank you

great cars, clean, friendly service will surely use regents cars in the future for airport trips

wonderful service, amazed by the customer service, satisfied